Role and Responsibilities

About CAE

At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defence and security forces and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries. CAE represents more than 75 years of industry firsts—the highest-fidelity flight, mission and medical simulators and training programs powered by digital technologies. We embed sustainability in everything we do. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.

Planning Manager

The Planning Manager is responsible for overseeing all planning and capacity management at our training center in Sepang. This includes coordinating customer planning, forecasting, and optimizing capacity and requirements. The planning manager ensures efficient delivery and resource utilization based on customer needs. The manager will play a vital role in communicating planning and training schedules to meet customer expectations and maximize resource utilization.

Key aspects of the role we are offering you:

• Overseeing customer training requests across operational departments to ensure cost-effective resource utilization.
• Optimizing capacity management by providing insights for operational decisions.
• Collaboration with the regional sales team and Account Managers to establish monthly revenue forecasts and create capacity and resource plans.
• Developing and managing training schedules aligned with customer needs.
• Overviewing resource allocation - including instructors, simulators, and classrooms.
• Conducting data analysis of training demand and industry trends for accurate forecasts of future training needs.
• Identify process enhancement opportunities.
• Mentor and develop planning team members.
• Leading a team 4-6 members

Our ideal candidate has:

• Bachelor's degree or equivalent through experience.
• Relevant experience in the airline or training environment.
• Minimum 2 years of Leadership experience
• Proficiency in customer service principles, IT systems, and planning or coordination of schedules in an airline or training environment.
• Proficiency in Excel, PowerPoint, Outlook, and MS Power BI. Knowledge of Gemini/STARS is a plus.
• Familiarity with work processes, volume, and characteristics associated with aviation training environments.
• This role requires a candidate with a strong drive for results, customer focus, analytical skills, leadership acumen, and effective communication abilities.

CAE offers:

• an environment where your initiatives will be recognized and valued.
• the opportunity to work on a variety of projects on a multidisciplinary team.
• flexible schedules.
• attractive employee benefits.